Cooker, Oven and Hob Repair Costs — South Yorkshire
We believe in transparent, honest pricing. Below are our typical labour costs — parts are charged additionally and will be quoted before any work is carried out.
ELECTRIC
FROM £70 + PARTS
GAS & DUAL FUEL
FROM £80 + PARTS
RANGES
FROM £99 + PARTS
PREMIUM BRANDS
HIGHER LABOUR COSTS MAY APPLY
Certain premium brands including AGA, Rangemaster, Ilve, Britannia, Bertazzoni, Mercury and Falcon may carry a higher labour cost due to the complexity of accessing and stripping down these appliances. This will always be discussed and agreed during your telephone quotation before we visit.
Exceptional Circumstance Charges — Cooker and Oven Repair South Yorkshire
EXCEPTIONAL CIRCUMSTANCE CHARGES
Any charge or adjustment will always be discussed and agreed with you in advance — you will never be charged without prior notice.
In the vast majority of cases we provide a telephone diagnosis and quotation, then complete the repair on the initial visit. However in exceptional circumstances the following may apply:
Second Visit — £40 Additional Charge
Where a fault cannot be accurately diagnosed during the telephone quotation, you will be advised at that point that a second visit may be required, ensuring you are fully informed before we attend.
A second visit charge may also apply where a customer mentions an additional fault on the day of the repair that was not discussed during the original telephone quotation, and where rectifying it requires a further visit to source and fit the necessary parts. To help avoid this, we recommend mentioning all known faults during your initial call — no matter how minor they may seem.
Aborted Repair
Where circumstances beyond our control prevent a repair from being completed on the day — for example where an appliance cannot be safely accessed due to non-compliant installation — rather than the full repair charge, a reduced fee will in most cases be raised at our discretion to cover time and expenses, and will always be discussed with you on the day.
How to Get a Cooker Repair Quote
Our repair process is straightforward and designed to save you time and money. Here's what to expect from start to finish.
1
Initial Phone Call
We'll gather the information needed to get your repair underway.
During the initial call we'll ask for the following:
- Your area — to confirm we cover your location
- Appliance type — cooker, oven, hob or range, and whether it's gas, electric or dual fuel
- Data badge details — the model number, serial number and any brand-specific reference numbers (see below)
- Fault description — a description of what the appliance is or isn't doing
Finding Your Data Badge
Before calling us, it's really helpful to have your appliance's data badge information to hand. This allows us to accurately identify the parts required and in most cases provide a telephone quotation before we visit.
Where to Find It
Data badges are typically found on the front frame of the cooker, visible when the door is open, or on a rear or side panel. Occasionally they may be on the side of the door panel, though this is less common. On integrated hobs the data badge is found on the underside.
Mini range cookers such as Kenwood and Delonghi often have a drop-down storage drawer below the main oven compartment — on these models the data badge is found on the inside of that storage drawer panel.
On Rangemaster appliances the data badge is on the front frame, but may also be found on the front right leg, visible when the storage drawer is removed if the appliance has one.
What Information We Need
The information required varies slightly by brand:
- Most brands — Model number & Serial number
- GDHA (Stoves, Belling, NewWorld) — Model number, Serial number & Product number
- BSH (Bosch, Neff, Siemens) — ENR number
- Electrolux Group (Electrolux, AEG, Zanussi) — Model number & Product number
- Beko — Model number & Product number
- Cannon, Indesit, Hotpoint — Model number & IC number
You can send a photo of your data badge via WhatsApp or through our contact form, which accepts photo attachments.
Not sure what you're looking at? Don't worry — just send us a photo of the whole badge and we'll identify what we need.
2
Telephone Diagnosis
We'll work through the fault with you over the phone.
Using the information gathered, we'll work through a basic diagnostic process with you — which may involve lighting burners, pressing buttons, turning control knobs and reporting what you see and hear. This allows us to make an accurate assessment of the likely fault and in most cases identify the parts required before we visit, supporting our 95% first-time fix rate.
3
Your Quote
We'll provide a repair quotation based on the telephone diagnosis.
Following the telephone diagnosis we'll provide a quotation covering labour and any parts required. Parts costs will always be confirmed before any work is carried out. In some cases where a fault cannot be fully diagnosed over the phone, we'll advise you of this during the call and discuss next steps.
4
Booking Your Appointment
We'll agree a suitable day for your repair visit.
To help us plan our schedule efficiently, we'll ask which day suits you and — importantly — any times during that day when you are not available. This helps us route our engineers as effectively as possible and avoid wasted journeys.
The evening before your appointment you will receive a text message giving you a typical 2-hour estimated arrival window for your engineer. Please note this is an estimated arrival time and not a fixed appointment — occasionally circumstances on the day may mean the engineer arrives slightly outside this window, though we always aim to keep within it.
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